RIGA-TALLINN-VILNIUS, 25 - 26 October 2007 - Metasite Business Solutions participated in the Banking and Finance in the Baltics 2007 summit in Riga, Latvia, where the key findings from the 2007 Baltic E-Banking Report, the 5th annual pan-Baltic e-banking research study, were presented by our research team.
Following its official launch at the conference, the full 2007 Baltic E-Banking Report or country-specific report versions are now available for ordering online.
The annual Baltic E-Banking Report analyzes the e-channel offerings of every Estonian, Latvian and Lithuanian retail bank, benchmarking every individual bank against its peers and comparing the 2007 testing results with those of 2006, thus evaluating progress made during the last 12 months by every retail bank. The 2007 Baltic E-Banking Report features 530+ distinct criteria with 28850+ data points recorded and analyzed in total.
Originally launched in 2003, The Baltic E-Banking Report has become a de facto standard for benchmarking the effectiveness and efficiency of e-channel offerings by every Baltic bank and is being subscribed to by all the major Baltic financial services providers as well as individual banks.
About Metasite Business Solutions:
Metasite Business Solutions is a management consulting, marketing communications and technology solutions firm, serving enterprise clients in the Baltics and other EU countries. Formed in 1998 as an integrated consulting house, Metasite maintains its primary focus on the financial services, telecommunications and energy sectors.
Metasite assists its clients in identifying key industry trends, mapping and optimizing customer touchpoints, integrating multiple customer service channels, engineering usable interfaces, developing structured customer-centric business processes for e-marketing, knowledge management and new product development.
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